Welcome to Smartwaiver!
Below is a quick guide to help you get started.
Your 30-Day Trial
You can try Smartwaiver free for 30 days. All features are included and no credit card is required. At the end of your trial, simply choose a service plan that’s right for your business to continue using your account. There are no set up or hidden fees and you can upgrade, downgrade or cancel your account at any time.
Once you have a username and password, log in to your Smartwaiver account.
1) Create Your Smart Waiver
The first step to setting up Smartwaiver is to create your waiver. You’ll copy the text from your existing waiver into the Smartwaiver waiver editing tool.
This is where you can add custom questions and set up your preferences. The set up should take about 5-10 minutes. If you have any questions along the way, we’re happy to help. You can also send your waiver to us as a PDF or Word doc. We’ll be happy to create your smart waiver for you: firstname.lastname@example.org
Example of a smart waiver
2) Publish Your Smart Waiver
Once your smart waiver looks good in the editor you’ll want to make the document live by selecting Publish.
You can make edits to your smart waiver at any time by clicking on the Create / Edit Waiver button in your account.
3) Add the Waiver to Your Website
Now that your smart waiver is Published, you can send out a link to customers in an email, add a link to your website and add a link to your Social Media pages so customers can sign your smart waiver before they arrive to your location. You can also add a Waiver Widget to your site which allows participants to sign your smart waiver while remaining on your website.
4) Create a Smartwaiver Kiosk at Your Location
You can also download one of our free apps and convert your computer or tablet into a Smartwaiver Kiosk so customers can fill out your smart waiver at your facility. Set up an iPad (recommended) or Android Tablet (Samsung Tab A 9.7" or Samsung Tab E 9.6").
5) View Your Signed Waivers in the Waiver Console
Now that customers have completed your smart waiver, either online or at your location, you can manage your signed waivers in the Waiver Console by clicking on the View Signed Waivers link from your account.
This is where you can search for and manage participants that have completed your waiver.
6) View Trends
Once everything is up and running, you can start analyzing your participant data with Smart Trends. From your account, click on your Username and then Reports.
In Smart Trends you can view participant demographic data such as zip code, age, geolocation as well as behavior like check-in times and whether the participant is a repeat or returning visitor.
7) Export Your Data
Finally, you can easily download all of your participant information as a CSV file and integrate the data with your permission-based marketing campaigns.
Smartwaiver was designed as an easy-to-use tool to help you streamline your operations. We hope this quick guide will help you dive right in and discover the many more advanced features that will help your business.
If you have any questions or need help from a friendly human, we're here for you.