How do I check my internet speed?
Use this simple web-based tool to quickly check the speed of your internet connection.
How do I uninstall the Smartwaiver Kiosk app from my Android device?
A brief video of how to uninstall Smartwaiver from your Android device.
I've forgotten my Smartwaiver username/password. Can I still access my account?
Yes. You may still access your account if you’ve forgotten your Smartwaiver username and/or password.
Troubleshooting Tips When You're Having Issues Connecting to Smartwaiver
View links to troubleshooting tips when Smartwaiver is "slow" or "down" at your facility
Where did the Accept button go?
"Accepting" or "Rejecting" a waiver that a participant has submitted is an optional internal step that simply shows that the waiver has been reviewed.
Why is my Smartwaiver Kiosk freezing / locking?
If there is a problem with your internet connection, the screen on your Kiosk may “freeze” or lock up when multiple signatures, initials and photos are used.