Can I change how much information appears in the Waiver Console?
Yes. Use these options to customize what appears in the Waiver Console:
Can I retrieve waivers that I've archived?
Yes. Follow the steps below to retrieve waivers that are archived:
Can I search for participants based on which waiver they signed?
If you have more than one liability waiver in your account, you can filter participants according to which waiver they have signed.
Can I set an expiration on signed waivers? How long is a waiver good for?
Change your settings so that customer submitted waivers "expire" after a certain amount of time
How do I delete signed participant waivers?
Signed waivers can be removed from your Waiver Console but are never technically deleted.
How do I disable my Archived Waivers?
Follow these steps to completely disable your Archived Waivers.
How do I preview a signed waiver in the Waiver Console?
You can quickly preview any signed waiver in your Waiver Console.
How do I search for a participant in the Waiver Console?
You can search for participants by last name, birthday or tag.
How do I search for completed waivers using Multi-Tags?
If you have multiple tags added to your existing waiver you can narrow your search results by using your existing tags.
How do I set my webcam to always allow access to Smartwaiver?
Follow these steps to prevent the box from appearing each time you use the webcam with Smartwaiver
Is it possible to accept waivers from customers who haven't yet verified their email address?
Yes. It is possible to accept waivers from customers who haven’t yet verified their email address.
What are tags and how do I use them?
Tags are a way of categorizing waivers in the Waiver Console, making it easier to find specific waivers quickly.
What does it mean to "Accept" a signed participant waiver?
"Accepting" a waiver a customer has submitted is an optional internal step that simply shows you and your team that you have reviewed the waiver. It does not affect the legal status of the waiver itself.
What does it mean to "Reject" a signed participant waiver?
When a participant signs and submits your waiver from the web, a confirmation email gets sent to their email address.
What does the yellow flag next to the participant's name mean?
If a Parent or Guardian has completed a waiver for Minor and their last name is different than the Minor a yellow flag will display in the Waiver Console indicating this distinction
What is the Waiver Console?
The waiver console is your Smartwaiver participant command center