I understand that the services provided consist of non sexual therapeutic massage and bodywork. Planet Massage reserves the right to terminate a treatment at any time for any reason without compensation including inappropriate behavior. Your licensed massage therapist cannot, and will not provide any formal or implied diagnoses or perform medical treatments for which they are not qualified. I understand that it is my responsibility to seek qualified medical advice where necessary and/or provide Planet Massage and your therapist with a physician’s prescription as required by any condition or disease that may affect your treatment today or in the future. I have informed the therapist of medications I am taking, and all of my known physical & medical conditions and will keep them updated on any changes as they occur in the future. I understand that there shall be no liability on Planet Massage or the practitioner due to omission of any of my health or medication history whether known or unknown at the time of treatment. Your therapist is an independently licensed professional, and is responsible for his/her therapeutic services. I understand that sometimes a single session may not bring chronic pain to an immediate halt. A series of treatments is often necessary to obtain desired outcomes. The approach may be adjusted as time goes on. In a small number of cases, discomfort may be exasperated after a treatment it as new lavers of tissue might present themselves as needing attention. It is possible you may experience soreness or redness after massage which generally lasts no more than a few days with some modalities. If residual soreness lasts more than a few days it's always a good idea to check with a doctor for further examination to eliminate the possibility indicative of a more serious condition. Some modalities including but not limited to Connective Tissue Massage and Structural Integration may result in visible marks or redness which generally goes away within a couple of days, but occasionally takes longer depending on your own bodies responses. I have notified the therapist if I have any skin sensitivities or nut allergies. Some of our oils and lotions may contain nut products. Skin sensitive and nut free lotions are available, please ask. Should I experience any discomfort, pain or desire to change the pressure or techniques during the session, I will immediately communicate with the therapist so the treatment can be adjusted. I Agree Gratuities: Customary spa gratuities have typically not been included in your base service price. The exception may be for events, groups, discounted services, same day/rush services, special priced services or VIP special requests. A 20% service fee/gratuity may be added at the discretion of Planet Massage with your approval. At your discretion, you may increase gratuity for exemplary service. Please Secure Your Valuables and remember to take them with you when you leave: Planet Massage is not responsible for your personal property and valuables anywhere on our property. Please be sure to double check and take everything with you upon leaving. Found items will be held for 30 days before discarding. Payment is due in full when services are rendered; cash and credit cards are accepted. I agree to pay any credit card charges in accordance with my credit card agreement. I agree that Planet Massage may charge any credit card used for payment/ deposit for future appointments/deposits as agreed and outlined in our cancellation policy. Refund Policy. No refunds are offered once the appointment or training has been scheduled. All sales are final with no refunds offered. I Agree .Current Cancellation policy: Can be found at http://planetmassage.com/cancellation_policy/ and is subject to change at any time. A summary of the policy is as follows: Cancelling or rescheduling prior to 48 hours: no charge and generally refundable with exceptions of special events, groups, or special peek times or holidays. Special event, discounted services as well as weekend, holiday, evening or peak times may require a nonrefundable payment, nonrefundable deposit or stricter time limits may apply. Cancelling or Rescheduling within 48 hours to 4 Hours: 50% of the appointment fee will be due unless we can reschedule your appointment, and rebook your reserved time. This may be waived at the sole discretion of Planet Massage if we can rebook the time slot and you reschedule. Cancelling with Less than 4 hours and No Shows: 100% payment for no shows & cancellation with less than 4 hours notice. Acceptations may be made at our discretion provided we can reschedule you, and rebook your reserved time. Arrival Time and Late Arrivals: For maximum “table time” and relaxation, please observe the following appointment arrival time guidelines: New clients, please arrive 10 minutes prior to your scheduled appointment time as to relax and consult with your therapist. If filling out health history, please arrive 15 minutes early. Established clients should arrive 5 minutes early. Planet Massage strives to run "on time" in consideration of our clients, therapists and associates. 95% of the time we are on time. Our goal is to begin your massage at your scheduled time. We regret that we can not extend your appointment time for late arrivals. Please confirm directions to our location in advance and plan accordingly. I agree to the cancellation policy. ( If you are concerned about making your appointment or rescheduling, please contact Planet Massage and we will be delighted to work with you to find an preferable solution.) I Agree A standard full body massage often includes work on the gluteal muscles (the buttocks). Pain felt in the back, knees or elsewhere, including sciatic pains is often the result of hip, leg or glute tightness. Releasing this tightness often increases the success of the overall treatment. I consent to gluteal massage unless indicated in my preferences. ( You'll be given a chance in a minute to choose preferences) I agree to discuss any unanswered questions or concerns with my therapist prior to treatment. I Agree Directions: Directions can be obtained by visiting http://planetmassage.com/contact or by calling the day prior to your appointment. Google generally routes you well, but we also offer directions from many local areas with "locals Knowledge" included. Never rely solely on any online maps, your GPS or your navigation system. Planet Massage can not be responsible for navigational errors. |