WCAG 2.1 Conformance

Smartwaiver is committed to making our platform accessible to all users. We are actively working toward full WCAG 2.1 Level AA conformance, with a comprehensive remediation effort planned for 2027.

This report details the conformance of the Smartwaiver application with W3C's Web Content Accessibility Guidelines (WCAG) 2.1. View VPAT details at smartwaiver.com/vpat.

Scope of the Review

Conformance Level	AA Standard
Product Description	Smartwaiver provides online digital release of liability waivers.
Base URL	https://www.smartwaiver.com/
Sample Review URL	https://waiver.smartwaiver.com/w/5c182963e3b3c/web/
Natural Language	English
Contact	support@smartwaiver.com
Evaluation Tools	ChromeVox, Colour Contrast Analyser, Google Lighthouse, Google Developer Tools

Summary of Review

Guideline	Conformance Level
1.1 – Text Alternatives	In Progress
1.2 – Time-based Media	Supports AAA
1.3 – Adaptable	Supports AA
1.4 – Distinguishable	Partially Supports AA
2.1 – Keyboard Accessible	Supports AAA
2.2 – Enough Time	Supports AA
2.3 – Seizures & Physical Reactions	Supports AAA
2.4 – Navigable	Supports AA
2.5 – Input Modalities	Supports AA
3.1 – Readable	In Progress
3.2 – Predictability	Supports AA
3.3 – Input Assistance	Supports AAA
4.1 – Compatible	In Progress

Further Details

Guideline 1.2 – Time-based Media

Smart waivers can include videos provided by each vendor. It is the responsibility of the vendor to provide text closed-captioning to accompany their videos. There are no other audio portions of the smart waiver.

Guideline 1.4 – Distinguishable

Color contrast on the waiver's red error messages passes standard testing for large text and for UI components and graphical objects. Error message contrast for regular-sized text is being addressed as part of our 2027 improvements.

Guideline 2.2 – Enough Time

Kiosks using smart waivers are able to set inactivity timeouts ranging from 5 to 60 minutes, at the discretion of the vendor. Signing the waiver outside of a kiosk setting is available to all vendors and carries no timeout.

Guideline 2.3 – Seizures & Physical Reactions

A one-second animation appears on the smart waiver when a drawn initial or signature is required. This animation can be turned off by selecting "Typed Signatures" in account Settings.

Guidelines 1.1, 3.1, and 4.1 – In Progress

Text alternatives, language identification, and assistive technology compatibility are areas actively being evaluated and improved. Full remediation of these guidelines is targeted for 2027.

Our Accessibility Commitment

Smartwaiver is committed to ensuring our platform is usable by everyone, including those who rely on assistive technologies. If you encounter an accessibility barrier while using Smartwaiver, please contact us at support@smartwaiver.com with a description of the issue and the assistive technology you are using. We will work to address it.

Legal Disclaimer

View Smartwaiver's Terms of Service at smartwaiver.com/tos.