Posted on March 5, 2017

Since we introduced Smartwaiver’s open API with support for webhooks, developers (and tech savvy non-developer superheroes) have been creating some pretty awesome Smartwaiver integrations. For those unfamiliar, a webhook is simply a way to take the data collected from Smartwaiver and send it to another web application that you use for your business, like a CRM.

Until now, webhooks could only be used with Smartwaiver on an Account Level, which meant that if you had more than one waiver in your Smartwaiver account, all of the data from those multiple waivers would need to be sent to just one specific webhook endpoint.

Account Level

Today we’re happy to announce the launch of Waiver Level Webhooks. With Waiver Level Webhooks, developers can now create a dedicated webhook endpoint for individual waivers within the same account (Note: If Waiver Level Webhooks are enabled, they will override your Account Level Webhook endpoint)  This should be especially useful for organizations that manage numerous locations or activities which have their own waivers (and unique customers).

Waiver Level Webhook

If you’re a developer (or have developer-like skills) and would like to use a Waiver Level Webhook, please send an email to: and we'll be happy to enable your account.

Posted on March 1, 2017

As you’ve probably read in the news, or on our Facebook and Twitter pages, Amazon Web Services (AWS) experienced a major and extremely rare service disruption yesterday morning for about 4 hours. This caused the Smartwaiver service to go offline.

AWS is the cloud computing provider that Smartwaiver and thousands of companies rely on to host their web services. Companies like Netflix, MailChimp, Slack and even the U.S. Securities and Exchange Commission website were all affected - so it was a pretty big deal. 

At approximately 1:50pm (PST), AWS services were restored and Smartwaiver was back online.

The primary reason Smartwaiver and so many reputable companies around the world use AWS cloud service is for their extremely high uptime. What happened yesterday was definitely uncommon which is why Smartwaiver is able to provide reliable digital waiver service 99.99% of the time.

Amazon has not yet specified what caused the S3 storage system issue but has stated that they believe they understand the root cause. You can rest assured that while AWS was down, your customer data and signed waivers were always safe in our secure, redundant storage system.

Thanks for hanging in there yesterday and please let us know if you have any questions or concerns.