We know what a pain it can be to run a business using multiple software programs. When applications don’t talk to each other, you end up spending way too much time re-entering data into different systems. That’s why we released the Smartwaiver API two years ago. The open API seamlessly connects the waiver signing process with applications your business is already using. A number of developers and CRMs have already integrated Smartwaiver’s API which is helping businesses run their back-end operations more efficiently. Today we’re pleased to announce Autofill, a nifty, time-saving feature for customers on the front-end.
By adding a simple query string to the end of your waiver’s URL your developer can easily set up a process that pre-populates or “Autofills” the participant’s Full Name, Date of Birth and even a tag (if you’re using one).
So now when a customer completes a form with your web-based CRM or POS (e.g: a registration or billing form) and then needs to complete a smart waiver as part of the sign-up process, their name and DOB can be easily passed on to the waiver.
You simply take your existing waiver URL, for example: https://www.smartwaiver.com/w/5631081d4df31/web/ and then append the below in red:
When a customer clicks on the full URL, the fields on the waiver will automatically populate:
We built this new API feature based on your direct feedback. We hope it saves you and your customers a little time. If you have any suggestions on how to make the signing process even simpler, please get in touch and let us know your thoughts.
Great news for all of those using the Waiver Console app to manage their digital waivers. We just released an update to the app that allows waiver Notifications to be sent to your mobile device. With Notifications enabled, you’ll receive a pop-up message on your iOS or Android device that alerts you each time a participant signs and submits your waiver.
The new version of the app is available on iTunes and the Google Play Store.
Learn how to set up Notifications
We just released two exciting new updates to our extensive API (Application Programming Interface). If you have a developer that can help set up your API integration, be sure to pass along the news!
You can now import all of the images associated with your waiver into your 3rd party software. For businesses that take pictures of their participants and add them to a customer record in a Customer Relationship Management (CRM) or Point-of-Sale (POS) system, this feature can save you and your customers a significant amount of time. With API Images implemented, instead of asking your customers to stand back and smile while you fiddle with your webcam, you can simply turn on Auto Photo Capture and the pictures taken when the waiver is being signed can be imported directly to your CRM or POS and attached to the correct customer record.
Learn How to Set it Up
Since introducing our Flag feature, customers have loved being able to know which participants might need some extra attention before they check in to their activity. A number of you have asked for a way in which to add notes or "flag" a participant after they sign the waiver too. With our latest release we’ve added two new features that allow you to do just that.
With Notes you can now add comments next to a participant's name in your Waiver Console. This is handy for front line staff checking in a customer who has already signed your digital waiver. In Notes you can add reminders about special needs the participant may have for their next visit or maybe just give your co-worker a head’s up about the participant’s status, e.g., “Participant is the boss’ cousin. Be extra nice!”
Like Notes, the new Custom Flag feature is an easy way to bring special attention to a participant after they sign your waiver. So if you discover something about the participant that’s worth "flagging" after they check-in (e.g., passing a certification test) you can simply click on the blue flag icon which will then appear next to their name in your Waiver Console.
Learn more about Notes
Learn more about Custom Flag
If you’re one of the 15 million small business owners with a dedicated Facebook Business Page, you understand that Facebook is where your most enthusiastic fans go to engage with your brand and to see what’s new with your product. These are your superstar past and potential customers who are likely to participate in your activity in the future and therefore likely to sign your waiver. So why not save them time by adding your digital waiver where they’re hanging out online?
In a few quick steps you can add your digital waiver directly to your Facebook Page with our shiny new Smartwaiver Facebook app. Here’s how your digital waiver will look in your Page:
So now your raving fans can complete and sign your digital waiver without ever leaving your Facebook Page. When it’s time for them to check in at your facility, all you need to do is look them up by their last name in your Waiver Console and they’re off to their activity.
Check out our Support Page to learn how to set up the Facebook app.