Posted on April 27, 2013

If you own a business and are using Smartwaiver, chances are you have more than one employee accessing your account with the same username and password. This means that you may have multiple employees accessing information you’d rather not let them access.

Good news!  You can now add multiple Staff Users and give these users permission to access either the:

1) Waiver Console only – allows user to view signed waivers and participant information only.
2) Waiver Console and My Waivers tab – allows user to view signed waivers and participant information AND allows user to edit existing waivers as well as create new waivers.

Staff Users

 

To add staff users to your account, simply log in as the Administrator and click on ‘My Account’. Click on ‘Staff Users’ and invite as many folks as you like. Each invited user will then create their own unique username and password and will be able to view only the account information that you specify.

Check out our Support Pages for more info.

Posted on April 27, 2013

As a technology company we love working on big and exciting new features like Auto Photo Capture and WaiverSync. We get downright giddy determining which features are needed, digging into the code and figuring out the best way to present everything and then finally announcing what we’ve been working on. Exultation!

What is equally exciting and rewarding (but perhaps celebrated with a little less fanfare) is when we roll up our sleeves, look under the hood and work on all of the little things that can make the digital waiver more user friendly and aesthetically appealing.

Below are a just a few of the dozen improvements to the digital waiver that we released today:

A Sleeker Look
We rounded some corners, added some drop shadows and sectioned the waiver to make it more readable for participants.

Smartwaiver

A Better User Experience
We’ve added an animated demonstration showing what the participant should do when they get to an initial or signature box on your waiver. The message will change depending on whether the participant is using a mouse with a computer or their finger on a tablet.

Smartwaiver

A Cleaner Looking PDF
We cleaned up the PDF that is generated with every signed digital waiver and improved the way in which the waiver is printed in portrait orientation.

Smartwaiver

A Cleaner Smartphone Presentation
We made a number of improvements to the way digital waivers are presented on smartphones, making for a much more intuitive signing experience for participants.

Smartwaiver

We hope you and your customers enjoy the improvements. We’ll continue to look under the hood and seek ways to enhance the user experience for your customers.



 

Posted on April 9, 2013

The wait is over – Smartwaiver’s patent pending technology, Auto Photo Capture, is now available for all Smartwaiver customers to use. With Auto Photo Capture you can easily add an extra layer of photo verification to the digital waivers participants use at your location.

Here’s how it works:
1. A participant signs your digital liability waiver at your location on an iPad, Android tablet.

2. As the participant is signing your waiver, three photos are automatically taken at various stages of the digital signing process with the built-in webcam on your device.

3. Immediately after the participant hits the Accept button on your waiver the photos are attached to the PDF copy of the waiver as well as associated with the signed digital waiver in your Waiver Console.

What the PDF copy looks like:

Auto Photo Capture

How the photo appears in your Waiver Console:

Auto Photo Capture in the Console


 

Smartwaiver customers on all service plans can start using Auto Photo Capture at their location at anytime. There is no hardware to install and no software to purchase. All you need to do is download the free app, change a few settings on your device and let Smartwaiver do the rest.

We hope you enjoy it!

Download the free app for your…
iPad (4th generation or higher)
Android Tablet
 


 

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